Hiring a painter and decorator is about more than finding the cheapest quote. Asking a few important questions before agreeing to any work can help you avoid poor workmanship, unexpected costs and delays.
Here are the 6 key questions every homeowner should ask before choosing a decorator.
Do you have public liability insurance?
Professional painters and decorators should carry public liability insurance which covers accidental damage to the customer’s property. It will also provide cover for injury to members of the public caused by the contractor’s work and financial protection if something goes wrong during the project.
Always ask for proof of insurance rather than accepting verbal confirmation. Reputable contractors will be happy to provide it, giving homeowners greater peace of mind.
What preparation work is included?
Preparation is the key to success for most things and is one of the biggest factors affecting the quality and longevity of finished decorating work. Lower quotes will sometimes exclude thorough preparation, which then results in poorer finishes.
Ask what preparation work is included, such as filling cracks and holes, sanding, removing loose paint, priming, masking fittings and protecting floors and furniture. A thorough preparation routine will help to create a smoother finish and helps the paint to last longer.
What paints and materials will you use?
Not all paints offer the same performance or finish. Trade-quality paints generally offer better coverage, durability and resistance to everyday wear than budget alternatives.
Quality brushes and rollers also contribute to a better finish, so there is nothing wrong with homeowners asking which brands and products are going to be used and why they have been recommended.
Experienced decorators will choose products that are suited to the room and surface that is being decorated.
Can I see examples of previous work and reviews?
Ask to see before-and-after photographs, similar projects, testimonials and references. It is also worth checking Google, social media and independent review platforms. Consistently positive feedback provides reassurance about reliability, workmanship, and customer service.
What exactly is included in the quote?
A written quotation helps prevent misunderstandings later, so homeowners need to clarify exactly what is included before accepting any quotes that they are offered. Check the quote includes labour, materials, preparation, the number of coats, timescales, waste removal, VAT and any potential additional costs. A detailed quotation makes decorators easier to compare.
Do you offer a guarantee on your work?
Reputable decorators should have confidence in the quality of their workmanship, so ask whether any guarantee is provided and what it covers. Also ask about aftercare support. A workmanship guarantee demonstrates accountability and commitment to customer satisfaction.
Red flags to watch out for
You should be on the lookout for some typical red flags, including quotes that seem significantly cheaper than everyone else's and a lack of public liability insurance. Also avoid contractors who refuse to provide a written quotation or request large upfront payments. A reluctance to provide references, reviews or examples of previous work could also be a red flag.
Asking a few straightforward questions before hiring a painter and decorator can help owners make an informed decision and avoid costly problems later. Get in touch with Stag Painting & Decorating for friendly advice and no obligation, quotation or to discuss your next decorating project.
Looking for a painter & decorator you can trust?
Choosing the right painter and decorator is about more than finding the lowest quote. It's about working with professionals who are experienced, transparent, and committed to delivering a high-quality finish that lasts.
At Stag Painting & Decorating, we're always happy to answer your questions, provide clear, detailed quotations, and explain exactly how we'll approach your project. From preparation and product recommendations to timescales and aftercare, we believe you should have complete confidence before any work begins.
If you're planning a decorating project, get in touch with our friendly team today to discuss your requirements and arrange a no-obligation quotation.